Profexcellency Academy (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and enroll in our courses.
1. Information We Collect:
- Personal Information: Name, email address, phone number, billing information, and any other details provided during course registration.
- Non-Personal Information: IP address, browser type, referring/exit pages, and other analytical data.
2. How We Use Your Information:
- To provide course access and customer support.
- To improve our website and services.
- To send course updates, offers, and promotional materials (if opted in).
- To comply with legal obligations.
3. Data Protection: We implement security measures to protect your data. However, no method of transmission over the internet is 100% secure.
4. Third-Party Disclosure: We do not sell, trade, or transfer your personal data to third parties except for trusted partners who assist in course delivery, payment processing, and website analytics.
5. Cookies & Tracking: We use cookies to enhance your experience and track usage patterns. You can disable cookies via your browser settings.
6. Your Rights: You have the right to access, modify, or request deletion of your personal data. Contact us at profexcellency@gmail.com for any requests.
7. Updates to This Policy: We may update this policy from time to time. Continued use of our services implies acceptance of the changes.
Refund Policy
Effective Date: [Insert Date]
At Profexcellency Academy, we are dedicated to providing quality education. Please read our refund policy carefully before making a purchase.
No Refund Policy: Once you purchase a course, we do not offer refunds under any circumstances. By making a payment, you acknowledge and agree to this policy.
Course Access Issues: If you experience technical difficulties accessing a course, please contact our support team at profexcellency@gmail.com, and we will assist you.